Privacy Policy

Last updated: March 16, 2026

1. Introduction

Kurrio ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Workforce Intelligence Platform ("Service") and visit our website at kurrio.com.

2. Information We Collect

Information You Provide

  • Account information: Name, email address, phone number, organization name, and job title when you create an account or contact us.
  • Workforce data: Employee records, certifications, training completions, compliance documents, and other workforce-related data you upload to the Service.
  • Communications: Information you provide when you contact our support team, submit forms, or respond to surveys.

Information Collected Automatically

  • Usage data: Pages visited, features used, time spent, and actions taken within the Service.
  • Device information: Browser type, operating system, device type, and IP address.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to operate the Service and analyze usage. See Section 8 for more details.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Process your account registration and manage subscriptions
  • Send transactional communications (account alerts, compliance notifications, billing)
  • Provide customer support and respond to inquiries
  • Improve and develop new features for the Service
  • Analyze usage patterns to optimize performance
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

We do not sell your personal information to third parties.

4. AI and Data Processing

Our Service includes AI-powered features (such as the Kora AI Assistant and AI-generated training content). When you use AI features:

  • Your data is processed within your tenant-isolated environment
  • AI queries and responses may be logged for audit and support purposes
  • Your data is not used to train third-party AI models
  • AI-generated content is based on your organization's data and general knowledge

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers: Third-party vendors who assist us in operating the Service (hosting, email, analytics). These providers are contractually bound to protect your data.
  • Legal compliance: When required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
  • With your consent: When you have given explicit permission for a specific disclosure.

We do not share your workforce data with other Kurrio customers. Each organization's data is logically isolated.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS) and at rest
  • Tenant-level data isolation
  • Role-based access controls
  • Regular security assessments and monitoring
  • Secure cloud infrastructure (AWS)

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you terminate your account, we will retain your data for up to 30 days to allow for data export, after which it will be deleted.

We may retain certain information as required by law or for legitimate business purposes (such as fraud prevention and legal compliance).

8. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential cookies: Required for the Service to function (authentication, session management). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website (Google Analytics). These can be declined.
  • Preference cookies: Remember your settings and preferences.

You can manage cookie preferences through the cookie consent banner on our website or through your browser settings.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a machine-readable copy of your data
  • Objection: Object to certain processing of your information
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@kurrio.com. We will respond within 30 days.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

The Service is hosted in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Kurrio
Knoxville, Tennessee
info@kurrio.com
+1 (877) 587-7461

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